This also means that if you have any complaint relating to this service, you will not have the right to. While british gas does not offer live chat, they do have a phone number. Annual gas safety checks we arrange an annual safety check for all the gas pipe work, appliances and flues which the council own and have provided for you to use. Have your gas appliances safety checked every year by a gas safe registered engineer. Consumers will receive a text back confirming whether the registration number is registered. The 24hour national grid gas emergency helpline for guernsey can be reached on 01481 749000. We can take care of your gas safety certificate, boiler, central heating, plumbing, drains. If you want to check the identity of a british gas engineer who has visited your home, call 0800 072 8625.
The priority services register was recently broadened by ofgem to help as many vulnerable energy customers as possible. Washing machine or tumble dryer support help with your cooker gas and electrical safety requirements for landlords booking a gas safety inspection for. British gas operate a seperate account helpline for customers who manage their british gas as a pay as you go account holder the number is 0800 048 0303. To contact the gas safety advice line freephone 0800 300 363. If you live in rented accommodation, its your landlords legal responsibility to arrange and pay for an annual gas safety check. I have received a letter from british gas telling me they need to inspect my gas meter for safety reasons. This is a slower process than using the online system, however if you have limited internet access it may be the only option.
The safety of our customers and colleagues is our number one priority. Thats simply because british gas is a company that understands the strong value of worldclass customer service practices. The password service is an extra security measure for vulnerable customers. Visit nhs choices and for non emergencies contact 111 england and scotland only. Live alone, or with other people, and youre all eligible for a pension, or are disabled, chronically sick or under 18. Carry on browsing if youre happy with this, or click here to manage cookies. Electricity suppliers sell consumers energy and are not responsible for the power lines that connect to homes or businesses. Weve also included some basic safety tips to help keep yourself and others safe. Oct 04, 2017 british gas customer service contact number 0333 202 9802. Contact british gas business care please check with your provider if you dont know how much a call will cost. Gas safe register replaced the corgi registration in 2009.
Gas safe register strongly advise you to check the engineers id card before they begin work on your gas appliances. Calling 105 is a freeofcharge call from any network. I wanted the safety check done so i knew what sort of boiler id got in the house. There have been 2,193 phone lookups and 22 comments relating to 0333 202 9559. Oct 24, 2016 this is the fastest way to book a british gas annual service. We will contact you to arrange for an engineer to carry out the landlords gas safety inspection and the gas boiler service. British gas customer service contact number is 0333 202 9802. A product that provides you with our expert safety advice and landlord gas safety check and certificate so you can rent out your property. Your tenants can book a gas safety inspection for your property, as long as the. If youre already a customer, you can log into my homeserve. Here is a quick reference guide to all the british gas contact numbers available. Please note that we issue engineers with a new id card annually, and each new card will have a different licence number. Our gas safe registered engineer will inspect your gas meter, pipework and appliance to help ensure remain compliant with current legislation, plus you benefit from online access to your gas safety certificate and receive annual reminders. If your latest gas safety certificate cp12 contains an advisory note that remedial action is needed, please contact our landlords team on 0800 107 7798 who can explain what action is needed and discuss your options.
It will prove that all the gas appliances, fittings and flues provided for your tenants were checked by a registered gas safe engineer in the last 12 months. Ph jones is a trading name of british gas social housing limited registered in england and wales under company number 01026007 whose registered office is millstream, maidenhead road, windsor, berkshire sl4 5gd. The landlords gas safety certificate is the report which lists all the checks carried out in your annual gas safety inspection. Whats carbon monoxide co poisoning got to do with gas.
A smiling british gas engineer conducts a business gas safety check on a commercial. Gas safety contacts and information sources gas safety information. Free annual gas safety checks you may be eligible for a free annual check for your gas appliances if you. When the time comes for your policyplan to renew, you may notice that your annual premium has changed. If you have a smartphone or a tablet computer, then you can manage your booking through the british gas app. Call this number if you want help regarding your accounts like password, username, how to register meter reading, online bill enquiries, archive. Whether youre at home or out and about, there are some essential things to do if you suspect a gas leak. British gas is britains biggest domestic energy supplier. We will contact you when your next service is due, however you can check online. It is important that you take action to ensure your gas appliances are safe and to fulfil your legal obligations. Our current advice is that all regulatory obligations with regard to gas safety remain in place. Find or check a gas safe registered business find or check. If you are unsure whether the gas safety regulations act 1998 applies to you, you can find out on the governments health and safety executive hse website.
Typical reasons for a pay as you go customer to phone british gas are to report a fault on their meter and to request a new key for their meter after losing or breaking the old one. These will be undertaken together and will be available monday to friday, 9am to 5pm, excluding. The overall rating for phone number 03332029559 is harassing. Our sales teams phone lines are open weekdays 8am8pm and saturdays 8am6pm. There is a specific phone number on their website to apply for the landlord checks. This is not an element of insurance and therefore it is not part of the contract of insurance underwritten by the underwriter and it is not regulated by the fca. Technical safety bc will be closed on friday, april 10, 2020 and monday, april, 2020. Landlord homecare cover with a gas safety certificate.
If you suffer a gas leak, you should first call the national gas emergency service immediately on 0800 111 999. Make sure any gas appliances and installation pipework they own are working safely. Homeowners at risk from shocking boiler servicing bt. I received all of my paperwork, including the magical you will be contacted within the next 28 days to arrange your safety check. My gas engineer is not doing any gas safety checks, so i tried british gas. A product that provides you with our expert safety. This homecare phone number is suitable for all home and boiler cover enquiries. We can take care of your gas safety certificate, boiler, central heating, plumbing, drains or home electrics. British gas homecare phone number 0843 770 5045 numbers. Do not call gas safe register in the event of an emergency, because they will not be able to help you, other than by directing you to the national grid.
Protect your home against carbon monoxide with a british gas safety check and by installing an alarm. Priority services register for vulnerable energy customers. We also share information about how you use our site with partners, who use it with other data to show you relevant ads on other sites, and to check ad performance. British gas is the leading energy provider in the uk and was the first provider to cut domestic electricity bills by 5% this year. You can check if an engineer is registered by phoning the gas safe register on 0800 408 5500 or visiting the gas safe website.
If thats okay, continue to use this site or click accept cookies. The majority of pipework installed in the last 15 years is likely to be made of this material. The summary of detected keywords found in the reports is as follow. Ive just had my central heating sorted with a new boiler. Anyone who has a gas appliance needs to be aware of the risks they pose to both you and your family. During this difficult time for the uk, we are doing all we can to ensure that all our customers, especially those in vulnerable situations, continue to receive the services they need. Annual gas safety checks gas repairs, leaks and safety. Fake british gas invoice emails devon and cornwall police.
In the event of an electrical emergency or power outage please call 105 from your mobile or landline and the telephone service will. If we cant even get british gas, i dont think there is much hope of getting anyone else. But, when it comes to servicing your boiler its also number one. British gas trading limited is a company that has been in existence for more than 200 years and since then has evolved to the leading producer and supplier of energy in the united kingdom. To check if an individual engineer is currently gas safe registered you will need to know their unique 7digit licence number. Carbon monoxide and gas safety society co gas safety 072 466112. Be sure to always use a gas safe registered engineer. You havent had a check carried out at the premises in the last 12 months. Items left unchecked could lead to things like carbon monoxide poisoning, gas leaks, fires and explosions, thats why its an extremely good idea to enlist a gas safe registered engineer to perform the necessary inspections. Arrange for a gas safe registered engineer like british gas to fix any faulty appliances. Jet gas equal response ltd ta extra gas member 0161 789 0000. Contacting the team at british gas isnt hard for customers. In this guide, well show you want to do if you smell gas or if you suspect a gas related emergency.
This is a different number from the standard british gas customer service number, so make sure you use the number below to speak to a homecare agent. Gas safe register contact number energy company numbers. You can check if a business is currently gas safe registered by entering their business registration number 16 digits or their trading name. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency. Also provides advice for landlords, and letting agents on how to comply with the law. If it has gone out and you cant relight it yourself call out a gas safe registered engineer. British gas can help you see if there has been a theft and what to do. Find out how more details on how to contact us or how to make a claim. If you need your gas safety certificate urgently then please give us a call on 0333 202 9798 2 to set up your account and book your appointment. The best british gas phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a british gas rep, reminders when the call center opens, tips and shortcuts from other british gas customers who called this number.
Our gas safe engineers carry a gas safe register id card showing the type of gas work they are qualified to do. We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. Uk landlords with gas appliances and fittings including central heating, boilers and flues must conduct an annual safety check conducted by a gas safe engineer. If you have a gas boiler, the pilot light should be alight all the time. All customers on the priority services register can benefit from free annual gas safety checks by scottish power. Ph jones your heating installation, service and repairs. You can also use the number if you think your meter has been illegally tampered with and is producing inaccurate readings. In total, there are 3 ways to get in touch with them. If you own the appliance, you are responsible for maintaining it and arranging an annual gas safety check. You should contact the national grid if you smell gas. Provides information gas consumers need to know in order to manage gas appliancesequipment safely and tells you what to do in an emergency. Keep a record of the safety checks and give you a copy. Find out if it could help you with this guide from uswitch. Free annual gas safety checks you may be eligible for a free annual check for your gas.
Alternatively consumers can call the freefone helpline on 0800 408 5500. It is the official list of gas engineers who are qualified to work legally on gas appliances. Arrange annual safety checks on the gas appliances they own. Britishgas is listed on the london stock exchange and while it started out as a. Gas safe register useful contacts gas safe register. Consumers can also check that the engineer who has come to undertake the work is the engineer the found on the website through the check an engineer service on the gas safe register website.
If you opt to include a gas safety inspection cp12 in your policyplan, this will be carried out the same time as your boiler service. Operating hours are from monday to friday 8 am to 8 pm, saturday 8 am to 6 pm. If not, you can always arrange your own gas safety check. All of our gas engineers are on the gas safe register. Access your account online to pay invoices, see the status of your permits, submit declarations, and more at any time. You may qualify for a free annual gas safety check, if these four statements describe you. Supporting british columbia during the covid19 outbreak. Consumers can check a business is registered by texting gas and the business registration number to 85080. Scroll up to read more information about the numbers and to find free contact numbers for british gas.
If you want a comprehensive insurance policy to cover everything to do with your heating systems then the british gas homecare 400 insurance policy could be for you. Ph jones is a trading name of british gas social housing limited registered in england and wales under company number 01026007 whose registered office is millstream, maidenhead road, windsor, berkshire sl4. This means customers who dont have a mobile phone package with free calls to 0333 numbers will have read more. British gas homecare telephone number homecare contact details please check with your provider if you dont know how much a call will cost. Once youve completed your order online well have your account set up within 48 hours and send your documents through the post.
Customers can easily get in contact with numerous members of the british gas staff. If you think you have a gas leak or can smell gas, leave the house and phone the national gas emergencies number immediately on 0800 111 999. They are open 24 hours a day, every day, including bank holidays. Landlords and the coronavirus emergency gas safety. I rang, but got a recorded message saying that the office is now closed. Checking an engineer is qualified to carry out a gas safety check. We are known for having one of the best safety records in the industry, with an. Find help for all british gas products and services including emergencies and breakdowns, bills and payments, appliances, home energy top up and moving home. The gas safety check is free and only takes about 45 minutes. British gas say that their emails will always be personalized and will often quote your british gas account number where the email relates specifically to your account and will only provide links back to the. Youll then be able to book your gas safety check online. If youre at home, and you can do it safely, turn off your gas supply. Arranging your gas safety inspection cp12 and boiler service.
You can contact our 24hour customer support line 365 days a year. Call charges to 03 numbers will cost no more than 01 or 02 numbers, please check with your phone provider. Lines are open 24 hours a day, 7 days a week opening hours could be subject to change. Contact us all calls are recorded and may be monitored. A condition report which will contain details of the inspection and any. As well as providing gas and electricity, we also install and maintain central heating and gas app. Power cuts national grid et national grid natural gas. You will find this on the engineers gas safe id card. Phone british gas anytime between 8am and 8pm monfri or 8am and 6pm on saturdays on their general enquiries contact number.
Plumbingforce are authorised members of gas safe registration number 551780 and can provide a number of gas workheating services for both domestic and commercial clients. Hse runs a free gas safety advice line offering information on gas safety that is open between 9. Alternatively consumers can check an engineer is registered by texting gas and the engineers seven digit licence number to 85080. British gas homecare phone number 0843 770 5045 homecare customers can call the british gas homecare department on 0843 770 5045. We use cookies to give you the best experience and to help improve our website. If youre a british gas customer and you think someone has been tampering with your meter and stealing your gas andor electricity contact british gas on 0800 587 2737. Its products and services include electricity, gas, renewable energy, plumbing and drains as well as home appliance services. These organisations can help if you think you have a gas leak. If gas keeps escaping, call the national grid on their gas emergency freephone number 0800 111 999 or by textphone on 0800 371 787. Booking a gas safety inspection for tenants british gas. Open all doors and windows to let fresh air in the room, and dont sleep in it. Or you can contact us by textphone on 18001 0800 072 8626. Gas safe register continues to operate its service, and will work in line with the covid19 guidance issued on gov.
Only gas safe registered engineers are legally allowed to work on gas appliances. Find or check a gas safe registered business find or. British gas contact number customer services 0800 048 0202. Mar 30, 2020 my gas engineer is not doing any gas safety checks, so i tried british gas. The smell of gas is the most obvious indicator of a gas leak. You can call british gas on free phone 0800 048 0202 or by using our british gas phone number, which is 0843 770 5045. If you have any questions around advice for businesses, please see the guidance on gov.